Future Business Leaders of America (FBLA) Advertising Practice test

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What is the goal of a product rebate?

  1. Encouraging bulk purchases.

  2. Attracting new customers.

  3. Reducing inventory.

  4. Rewarding customer loyalty.

The correct answer is: Rewarding customer loyalty.

The goal of a product rebate is primarily to reward customer loyalty by providing an incentive for repeat purchases or continued patronage. When customers receive a rebate, they may feel appreciated and valued by the brand, which can enhance their overall perception of the product and the company. This strategy not only encourages them to return for future purchases but also helps to build long-term relationships with the customers. In addition to fostering loyalty, rebates can also serve to create a sense of urgency or excitement around a product, appealing to consumers who enjoy feeling like they are getting a good deal. While attracting new customers or encouraging bulk purchases may also be objectives marketers consider, these are not the primary focus of a rebate program, which is more centered on reinforcing the loyalty of existing customers.